LAST UPDATED: AUGUST 20, 2014
COLLECTION OF PERSONAL INFORMATION
The T.H.A.O. Tea website may collect the following information: 1) personal information, such as your e-mail address, name, home or work address or telephone number, 2) general, non-personal, statistical information about the use of the T.H.A.O. Tea website, such as how many visitors visit a specific page, how long they stay on that page, and which links, if any, they click on, 3) third party information, 4) financial and credit card information to the extent necessary to transmit to our secure third party storage and processing services (though such information will not be stored by us), and 5) cookies and other tracking technologies.
USE OF YOUR PERSONAL INFORMATION
We may use your information in a variety of ways, including: 1) for internal review, 2) to improve the T.H.A.O. Tea website, 3) to optimize third-party offers of products and/or services, 4) to process and fulfill your orders, 5) to notify you about updates to the T.H.A.O. Tea website, products and services, 6) to let you know about products, services, and promotions that you may be interested in, 7) for our marketing purposes, and 8) for internal business analysis or other business purposes consistent with our mission to provide excellent coffee.
We do not sell, rent or lease our customer lists to third parties. We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.
Personal information collected on our website may be stored and processed in the United States or any other country in which we maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. We abide by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.
CONTROL OF YOUR PERSONAL INFORMATION
We offer our customers choices for the collection, use and sharing of personal information. You may notify us of your preferences by emailing email@example.com. Please be sure to provide complete account information so we can identify you in our records. You may also stop the delivery of future promotional e-mails from T.H.A.O. Tea by responding directly to any email you receive with a request to remove you from the mailing list.
THIRD PARTY USE OF YOUR PERSONAL INFORMATION
You may have cookies placed on your device by third parties that refer you to the T.H.A.O. Tea website. Although we do not share your personal information with these third parties unless you have authorized us to do so, they may be able to link certain non-personally identifiable information we transfer to them with personal information they previously collected from you. Please review the privacy policies of each website you visit to better understand their privacy practices. In addition, anytime you click on links (including advertising banners), which take you to third party sites, you will be subject to the third parties’ privacy policies. While we support the protection of our customer’s privacy, we are not liable for the actions of third parties, including but without limitation to actions relating to the use and/or disclosure of personal information by third parties.
SECURITY OF YOUR PERSONAL INFORMATION
We are committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access that are located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we use a secure payment gateway so your information is protected.
These safeguards help prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of data, but NO GUARANTEE CAN BE MADE THAT YOUR INFORMATION AND DATA WILL BE SECURE FROM INTRUSIONS AND UNAUTHORIZED RELEASE TO THIRD PARTIES.
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